Your First Appointment
Getting ready for your first visit
Welcome! A few quick steps before your first appointment help everything go smoothly. Below you'll find how to set up your Client Portal, how to join a telehealth session, and how to find our office. Each guide is also available as a printable PDF.
Questions or need a hand? Call or text us at (602) 753‑8835 and the front desk will be glad to help.
Set up your Client Portal
We use SimplePractice for scheduling, paperwork and secure messages. Here's how to get in:
From your phone
- Download the SimplePractice Client Portal app from the App Store or Google Play.
- Open the app and enter the email address we have on file for you.
- Tap Send Link, then open the one-time sign-in email and tap Sign In. No password is needed for the first sign-in.
From a computer
- Open the Client Portal link from your email and follow the sign-in link.
- Enter the email address we have on file. If prompted, check your email for a new one-time sign-in link.
- Can't find the email in your inbox or junk folder? Contact the front desk and we'll confirm your email and help you get access.
Complete your paperwork
- Open Documents, select each pending form, fill in the required fields and submit.
- Please complete all pending documents at least 24 hours before your intake appointment.
- If we ask for a document, open Documents, tap View All, then Upload New and choose Photo Library, Take Photo or Files.
In the portal you can also view upcoming appointments, join telehealth sessions, view invoices and make payments, and send secure messages to your provider.
Need help getting set up? Call or text (602) 753‑8835. We can also schedule a time for you to come into the office and the front desk will help you get set up.
Joining a telehealth appointment
Reminders you'll receive
- 24 hours before: a reminder and link by email and text.
- 1 hour before: no link? Call or text the front desk, or send your provider a portal message.
- 15 minutes before: a final reminder by email and text.
- 5 minutes before: choose a way to join below and join your appointment.
Get ready
- Using a phone? Download Telehealth by SimplePractice.
- Be alone in a quiet, private space.
- Please don't join while driving or riding in a moving vehicle.
- You must be physically located in Arizona during your session.
- Test your camera, microphone and internet connection.
Join by phone
- Open the reminder email or text and select Join Your Video Appointment.
- The Telehealth by SimplePractice app opens. Enter your name.
- Select Ask to Join and wait for your provider to let you in.
Join by computer
- Open the reminder email and select Join Your Video Appointment.
- A new browser tab opens. Enter your name.
- Select Start Video Appointment and wait for your provider to let you in.
Connection problems?
Reopen the link or app, check your internet connection, confirm camera and microphone permissions, and restart your device if needed. Still stuck? Call or text the front desk at (602) 753‑8835 and send your provider a portal message.
Getting here
13203 N 103rd Ave, Bldg F, Suites 5‑7, Sun City, AZ 85351
New patient intake forms
Prefer paper? Download and print these forms, fill them out, and bring them to your first appointment. You can also complete them online in your Client Portal.
Please complete all forms at least 24 hours before your intake appointment.
Forms for all new patients
Intake Questionnaire Informed Consent & Grievance Policy Notice of Privacy Practices Emergency & Telehealth Plan Consent for Recording with AI Automated Notetaker PHQ-9 Questionnaire GAD-7 Questionnaire ACE Questionnaire
Only for patients seeing Michelle Davis
If you are scheduled with Michelle Davis, PMHNP‑BC, for psychiatric care and medication management, please also complete these two forms.
Psychiatric Provider Consent Medical Update Questionnaire
Questions about paperwork? Call or text (602) 753‑8835.